Digital Solid State Propulsion, Inc
Digital Solid State Propulsion, Inc

Warranty Terms

Warranty Terms and Conditions for DSSP’s Electronics

This LIMITED WARRANTY from DIGITAL SOLID STATE PROPULSION, INC (“DSSP”) warrants to the original consumer purchaser that this DSSP product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in Paragraph 2, below, subject to the exclusions set forth in Paragraph 5, below. The foregoing provisions state DSSP's entire liability, and your exclusive remedy, for any breach of warranty, express or implied. DSSP will not assume, nor authorize any person to assume for it, any other liability in connection with the sales of DSSP products.

 

WARRANTY PERIOD. The warranty period for DSSP’s electronic products and components is one (1) year from the date of original purchase by the original consumer. A sales receipt from the original consumer purchase, or other reasonable documentary proof, is required in order to establish the start of the warranty period. If you completed the online DSSP Product Registration Form within thirty (30) days after purchasing your product, that registration can also establish the start date of the warranty period (but warranty coverage is not conditioned upon such registration).

 

REMEDY. DSSP will, at its option, (1) repair the product at no charge, using new or refurbished replacement parts, or (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product. A replacement product/part assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes DSSP’s property.

 

LIMITED TO ORIGINAL CONSUMER BUYER This warranty is not transferable to any subsequent owner of a DSSP product.

 

EXCLUSIONS AND LIMITATIONS. This Limited Warranty applies only to hardware products manufactured by DSSP that can be identified by the "DSSP" trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-DSSP products, even if packaged or sold with DSSP products. Non-DSSP manufacturers, or suppliers may provide their own warranties. This warranty does not apply to: (i) to damage caused by accident, abuse, misuse, misapplication, or non-DSSP products; (ii) to damage caused by service performed by anyone other than DSSP; (iii) to a product or a part that has been modified without the written permission of DSSP; (iv) to a product where any DSSP serial number has been removed or defaced, or (v) to any product purchased through an online auction house.

 

THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. DSSP SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF DSSP CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. No DSSP reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. IN NO EVENT WILL DSSP BE LIABLE FOR ANY DIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM ANY USE OR MALFUNCTION OF ANY DSSP PRODUCT, OR FROM ANY BREACH OF WARRANTY, INCLUDING DAMAGE TO OTHER DEVICES. IN NO EVENT WILL DSSP'S LIABILITY FOR ANY CLAIM, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), OR UNDER ANY OTHER THEORY OF LIABILITY, EXCEED THE AMOUNT PAID BY YOU FOR THE DSSP PRODUCT. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

 

OBTAINING WARRANTY SERVICE. To obtain warranty service, please visit www.dssptech.com/warrantyclaims and fill out the warranty form online. If our customer service team determines that this is a warranty matter, you must properly package the product with the paperwork provided by DSSP. You must then send the product by mail or courier, with shipping costs paid by you, to DSSP at 5301 Longley Lane Suite 118, Reno, Nevada 89511. We will process your return and send your repaired or replacement product to you at our expense for product being shipped to locations in North America. For product purchased or being shipped from outside of North America, special customs paperwork may be needed and is the consumers responsibility to fill it out appropriately, all duties and taxes are the consumers responsibility.